CHANGE YOUR FLIGHT AND GET A DISCOUNT
If you've reached this page, you've received an offer to change your flight and you want to find out more. Changing your flight is really easy and you’ll also get a discount on your next flight with us.
Terms and conditions of “Flight Switch”
“Flight Switch” is a product designed for passengers who are willing to change to a different flight from the one they originally booked.. Customers who change their journey using “Flight Switch” are given the opportunity to fly at a discounted rate on future flights operated by LEVEL through the use of a travel voucher. The full terms and conditions for “Flight Switch” are below and you should make sure you have read and understood them before accepting them:
The following definitions apply to these Terms and Conditions:
1.1 Alternative Flight is the Segment(s) for which a customer has received an offer to move to and is at a different departure time to the Original Flight. All Passengers in the same reservation must accept and be must be willing to move
1.2 Invited Customer refers to the recipient to whom LEVEL, has offered the alternative flight. Offer will be sent to the primary customer within the reservation
1.3 Offer refers to a proposition that LEVEL sends to the customer by SMS to change a Segment of their Original Booking to an Alternative Flight at a different departure time in exchange for a travel voucher
1.4 Original Booking is the fare purchased and Segment(s) of the booking made by the Invited customer to which an Offer extends.
1.5 LEVEL Travel Vouchers a code provided to any given customer accepting the offer to move to an alternative flight. Vouchers are for single use only, and remainder value cannot be re-used or refunded. Vouchers apply to the total price of any given booking, and are subject to the following terms and conditions:
The following Terms and Conditions apply specifically to Flight Switch.