NEW FLEXIBILITY POLICY
The safety of our colleagues and passengers is always our top concern. We continually review our operations and processes in line with guidance from national and international authorities.
If you're booking your next trip, please note that you will be able to change your travel dates whenever you need to. We offer you two flexibility options, available for all our routes and fares:
- If you just want to delay your trip but you're unsure of your new travel date: you can request a voucher for the same amount you paid to be used during 2020
- If you already know your new travel date: you can change it directly, there is not change fee
You can apply either option through the "My booking" section, which you can access to from the homepage at flylevel.com. You'll only pay the fare difference, if applicable. See detailed conditions below.