By mail

You can contact LEVEL at the following postal address: Calle Catalunya 83, 08840 Vildecans, Barcelona, ​​Spain.

By email

If you wish to contact us electronically, we have provided a web form accessible here.

Simply accessing and browsing this website does not imply the purchase of any of the products or services offered. However, by browsing and viewing the content of our website, you agree to comply with our Terms and Conditions of Use.

If you purchase products and/or services offered by LEVEL through this website, you will need to provide your personal data (including bank or card details) and we will ask you to accept the General Shipping Conditions before finalizing the purchase process. It is not possible to purchase a product or service without accepting these conditions. Therefore, we recommend that you read them carefully. To learn more about how we process your personal data, please see our Privacy Policy and our Cookie Policy.

Generally, and without prejudice to any applicable consumer protection provisions, the relationship between LEVEL and these individuals arising from its services or content is governed by Spanish law and subject to the jurisdiction of the Spanish courts.

Access to this website is your sole responsibility. The information on this website is current as of the date of its last update. LEVEL reserves the right to update, modify, or delete the information contained herein, and may limit or deny access to it.

You are hereby informed that LEVEL also reserves the right to update its Terms and Conditions of Use, the General Conditions of Transport, and the other policies on this website, always in accordance with current regulations. Such changes and modifications will not affect contracts already in place between LEVEL and its customers, except for modifications that may be mutually agreed upon and in cases of force majeure or acts of God.

LEVEL makes every effort to avoid any errors in the content of the website.

LEVEL assumes no responsibility for any discrepancies that may exist between printed documents and the electronic version published on this page. In case of discrepancy between the printed version and the version published on the website, the published version shall prevail.

LEVEL is not responsible for any content, products, or services included, directly or indirectly, on the website through electronic links. The presence of these links is for informational purposes only.

LEVEL reserves the right to unilaterally remove any links appearing on its website at any time.

LEVEL assumes no responsibility for the content of any forum or chat room discussion, bulletin board, or any other type of transmission linked to this page and will cooperate, if required by court order or by the relevant authorities, in identifying the individuals responsible for any content that violates current regulations.

LEVEL disclaims all liability that may arise from the transmission of information between users. Responsibility for statements made on the website rests solely with those who make them. Any transmission of data by users to this website, whether through this page or any other access points controlled by LEVEL, that infringes the intellectual property rights of third parties or whose content is threatening, defamatory, obscene, pornographic, or that constitutes or incites conduct that could be considered a criminal offense, is prohibited.

LEVEL reserves the right to restrict or prohibit access to any person who introduces immoral or illegal content onto the website, and also reserves the right to take any legal action it deems appropriate to prevent such conduct.

LEVEL makes every effort to ensure optimal browsing conditions and prevent any issues that may arise during navigation.

This page has been designed to support Google Chrome, Mozilla Firefox, and Internet Explorer browsers. LEVEL is not responsible for any issues that may arise from the use of other browsers or versions other than those for which this page was designed.

LEVEL does not guarantee uninterrupted or error-free access, provided that such incidents or errors originate from sources outside of LEVEL. Nor does it guarantee that the content or software accessible through this website is free from errors originating from third parties. Similarly, LEVEL is not liable under any circumstances for losses, damages, or harm of any kind arising from access to and use of the website, provided that they originate from sources outside of LEVEL.

LEVEL is not liable for any damages that may arise from the improper use of this website. In particular, it is not responsible in any way for outages, interruptions, or defects in telecommunications that may occur during financial transactions. The services offered by the website can only be used correctly if the technical specifications for which it was designed are met.

The Website and its contents are protected by current Intellectual and Industrial Property legislation. They may not be exploited, reproduced, distributed, modified, publicly communicated, assigned, or transformed for commercial purposes. Access to the Website does not grant users any title to its contents.

The Website content may be downloaded to the user's device, provided it is for private use and not for any commercial purpose. The user may not exploit, reproduce, distribute, modify, publicly communicate, assign, transform, or use the content for public or commercial purposes.

LEVEL does not transfer ownership of its software to users. The user only owns the media on which the software is recorded. LEVEL retains all industrial and intellectual property rights, including those related to the software. If the user transfers the software from the website to their device, they may not disassemble it for study, decompile it, or translate the original object code or its language into another code or language.

The trade name, trademarks, logo, products, and services contained on the website are also protected by law and may only be used with the prior written authorization of LEVEL.

LEVEL reserves the right to take any legal action it deems appropriate against anyone who violates or infringes any of the rights described in this section.